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Q.
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What is a Gift2Go Visa® virtual account?
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A.
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A Visa virtual account is a prepaid Visa account that
is received and used electronically.
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Q.
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Is it a credit card?
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A.
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No. The amount you can spend is limited to the total
value on the Visa virtual account when it was purchased. Unlike a credit card, you do not receive
any bills – the amount of each purchase is simply debited from the
remaining balance on the Visa virtual account.
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Q.
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Where can I use it?
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A.
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Your Visa virtual account can be used to purchase merchandise
and services online and by phone wherever Visa debit cards are accepted. Since there is no physical card, it can
not be used at retail locations.
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Q.
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How will I receive my free privacy
tools?
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A.
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After you load your Visa virtual account you will receive
a welcome email with everything you need to protect your privacy and
purchases.
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Q.
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Can I withdraw money from an ATM?
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A.
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No, The Visa virtual account can only be used for
purchases via the Internet.
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Q.
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Can I get cash back from my account?
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A.
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No, the Visa virtual account can be used for purchases
only, with no cash back privileges.
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Q.
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Can I use my Visa virtual account to make
purchases online?
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A.
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Most definitely!
See our Shopping
page.
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Q.
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Can I add more money to my Visa virtual
account?
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A.
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No, but an additional account can be easily ordered at
http://www.checkoutcash.com
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Q.
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How can I find out the balance in my
Visa virtual account?
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A.
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You can check your Visa virtual balance anytime here.
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Q.
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Does my account expire?
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A.
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Yes, it expires in one year.
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Q.
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What if value remains on the Visa
virtual account after it has expired?
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You may call the Customer Service
Center at 1-800-995-3065 (8am – 12 midnight
EST, 7 days a week) within 60 days after expiration to request
a replacement Visa virtual account. The new Visa virtual account will be
issued with the remaining balance of the original Visa virtual account less
a $5.00 Virtual Account Replacement Fee.
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Q.
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Does it cost me anything to use the Visa
virtual account?
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A.
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There is no fee or surcharge for making purchases using
your Visa virtual account. See Cardholder Agreement for
details.
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